We do our very best to maintain our posted production schedule. However, humans work here, no robots or automation. So it is possible we may slip up and miss something.

If your order has not shipped by the estimated ship date based on the product’s production time, please send us a message immediately.

If your order has shipped, tracking information was sent to you by email. Once your package leaves our hands, it becomes a carrier issue. We will do our best to help you locate it, but we can not control delivery times.

Most promotions apply automatically at checkout. If you have a discount code, gift card code or coupon it has to be entered in the box which states ‘Coupon code’. Enter your promotion code and click the Apply Coupon button.

Yes! We offer Gift Cards.

Gift Cards are appreciated by everyone!

• Out of town family and friends
• Surprise or Last Minute Gift Idea
• Send to your “Hard-to-Shop-For” list
• Say thank you with a gift card
• College students
• Clubs and organizations

And our favorite category, Small Businesses!

• Send to New Business owners for “New Business Shower Gift”
• Send to existing Business Owners that could use a boost with new shirts or aprons with their logo, window lettering, car magnets, signage, printed materials and more!
• Send to a Small Business Owner on Small Business Saturday!

You should receive tracking information when your order ships. Please check your junk mail folder in case our email was filtered there.

If you have not received an email with your tracking information after the specified production time for the product (s) ordered, please send us a message here.

Yes but creating an account is really simple to do and once you’re set up you’ll be able to check out faster, save frequent addresses, track your orders and be the first to hear about competitions, offers and discounts.

Our site currently uses Paypal’s credit / debt transaction process. You can also pay directly with paypal.

If you prefer a different option, send us a message.

For in person, corporate / company / resellers / custom, options may vary.

All online purchases require payment upon checkout.

Large orders have options but most will be converted to a custom product on our site and we will send the direct link.

Have questions? Send us a message.

Discounts are available for large orders.

Production times vary based on product, quantity ordered, payment clearing and shipment options chosen.

We’ve been known to meet some pretty short deadlines.

Rush service is available.

Most products will require a vector image. We currently accept .eps, .ai, .cdr, .svg, vector .pdf.

For some products, raster images are acceptable. .jpg, .psd, .gif, .png

For all files, the higher the resolution, the better the end result.

We do offer file conversions for a fee.

You sure can.

We offer tracing and drawing services for a fee.

Many products can be matched using your preferred PMS colors.

If PMS matching is imperative, please inform us.

For general color matching, please remember that all monitors are different and many of us see color differently when it comes to hues and color saturation.

We will do our best to find something both sides relate to, to match color as close as possible.